The owner, Rusty McFadden is amazing!!! He works the best deal for you right off the bat! I've bought or have leased many vehicles from him over the years. Rusty knows my likes & dislikes. His sales team is friendly & knowledgeable. I worked with Kevin in sales & Kyle in financing. Kyle got me the most awesome rate with Omni Credit Union!! I didn't even bank with them! Needless to say....I do! Going forward, I will ALWAYS go back to McFaddens!!
Lived up to their name, very friendly and helpful.
Wonderful experience in the service dept. As a single parent that is on the go like most. McFadden’s got me in on time and out when expected. Cody was extremely helpful with updates. And when Chris called me to say my Jeep was ready. I mentioned I would search for a ride. So without a hesitation he made a 30 mile RT to come get me. FIVE STARS
Purchased my 2020 Jeep Wrangler Unlimited Sports Altitude in July. Keith Alford and the finance team made the whole experience as easy as possible. I took delivery the same day. I also accidentally broke my hard top the day after I bought it (my error) and Cris Kern in the service department worked with me and my insurance company to get me a brand new top! Overall A+++ experience with McFadden’s team!
This summer, during the pandemic, I had issues with my jeep. Every second of my experience from beginning to end was a good one. Great customer service, kind staff and no over charging. The building and garage were super clean and I felt safe there and taken great care of. I highly recommend McFadden's Friendly Motors!
The customer service at McFaddens was top notch!! I have lived in South Haven all of my life and prefer to support our local businesses. The atmosphere was friendly , the staff attentive and kind, and the process went quickly and seamlessly . Thank you Dave, Kevin, Kyle and Rusty for making my transition into a new car extremely easy and for going that extra mile For your customers
Pleasant. Very thought and courteous.
I love love love love love this place!!! Knowledgeable staff, and fair prices. I dealt with David, and Kevin, and was blown away with the excellent customer service I got. I will DEFINITELY return!!!!!
Great service, speedy, and kind people. Best experience I’ve had at an auto repair shop!!
We had a great experience here! We needed our car to be temporarily fixed before a road trip and they did a great job, very quickly! Chris was very nice and went above and beyond!